Return Policy
We truly believe you’ll love all of your Beast Health™ products, but if for some reason you’re not completely satisfied with your order, we will offer you a full refund excluding the return shipping cost, as long as you contact us and ship the return back to us within 30 days of the initial delivery.
When you opt-in for Redo at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange FREE. If you decide not to buy Redo you can still return your items, but you will be responsible for the cost of the return shipping label. Start a return HERE.
Shipping Policy
Our shipping protection (lost, damaged, stolen packages) is only covered by Route at this time and per our policy, we are unable to provide a replacement or a refund if Route Shipping Protection is not purchased at checkout.
Replacements Under Warranty
If you have recently purchased a unit from a retailer, please register your product here. Should you experience any issues with your unit, please submit your information here. If you purchased your unit through another retailer (Amazon, Costco, Walmart, etc), please reach out to help@thebeast.com. Please be advised, we require the following information in order to further assist you under warranty:
- Proof of malfunctioning unit
- Serial number
- Proof of purchase
Making Changes To An Order
Please be advised, our fulfillment centers work very quickly and we are unable to modify or cancel an order once it has been placed. We recommend double checking your cart and shipping details upon placing the order. If you'd like to return the unit once it has been delivered, you can do so by visiting our Returns Portal HERE. Once your order gets returned to our warehouse, we will process your return excluding the return shipping cost as long as the return is received within 30 days of your initial delivery.